Return & Refund Policy

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1. Returns

We offer a 30-day return policy, which means you may request a return within 30 days of receiving your order.

To be eligible for a return, items must be in the same condition that you received them: unworn, unused, with all tags attached, and in their original packaging. A valid proof of purchase (such as an order confirmation or receipt) is required.

To initiate a return, please contact us at greenslimslim@outlook.com. Returns must be sent to the following address only after your return request has been approved:

30 N Gould St Ste R, Sheridan, WY 82801, USA

Returns sent without prior authorization will not be accepted.

2. Return Shipping

If your return is approved, we will provide instructions regarding return shipping. In some cases, a prepaid return label may be issued; otherwise, customers are responsible for return shipping costs unless the return is due to our error (e.g., defective, damaged, or incorrect items).

3. Damaged or Incorrect Items

Please inspect your order upon delivery. If the item is defective, damaged, or incorrect, you must contact us immediately at greenslimslim@outlook.com so we can evaluate the issue and provide a resolution.

4. Non-Returnable Items

Certain items are not eligible for return, including but not limited to:

Perishable goods (e.g., food, flowers, plants)
Custom or personalized products
Personal care or hygiene products (e.g., beauty items)
Hazardous materials, flammable liquids, or gases

Sale items and gift cards are also non-returnable.

5. Exchanges

The fastest way to obtain a replacement is to return the original item. Once the return is accepted, you may place a separate order for the replacement item.

6. EU Right of Withdrawal (14 Days)

If goods are shipped to the European Union, you have the legal right to withdraw from your purchase within 14 days without providing any reason.

To be eligible for a return under this provision, items must be unused, unworn, with tags attached, and in original packaging, along with proof of purchase.

7. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at greenslimslim@outlook.com.